NewSmile Review: An Innovative Way to Straighten Your Teeth

Discretion: 9.5
Comfort: 9
Price: 8.5
Extra features: 8

Overall Score: 8.5

Price range: $1,899-$2,199

  • Cheaper than braces or Invisalign
  • Free whitening kit
  • Free set of retainers
  • NewSmile App

  • No retail location

We are all familiar with traditional braces that are used to straighten teeth, but what about the newer dental aligners? Unlike braces, which use metal brackets and wires to move teeth into position, dental aligners are clear plastic trays that gently push teeth into place over time. Dental aligners can be a good option for people who want straighter teeth but don’t like the look or feel of traditional braces.

If you are considering getting dental aligners, check out our NewSmile review to see what this teledental company has to offer and how it operates.

What is NewSmile?

NewSmile is a relatively new teledental company that provides clear aligners for teeth straightening, but what is a teledental company in the first place?

A teledental company is a type of business that offers dental care services via telecommunication technology. This can include video conferencing, telephone calls, or even email and chat services. Teledental companies are becoming increasingly popular as they offer a convenient, affordable, and hassle-free way to receive dental care.

The NewSmile teledental company uses at-home impression kits and 3D technology to create custom-fit aligners. Clients can then receive their aligners in the mail and use them to straighten their teeth at their own pace.

NewSmile aligners are made from clear BPA-free and latex-free plastic and are designed to be comfortable and barely noticeable. The aligner plastic is licenced by Health Canada and is US FDA approved.

How Does It Work?

The NewSmile process is pretty straightforward. First, customers order an at-home impression kit from the company’s website. The kit comes with everything needed to take dental impressions, including putty, trays, and instructions. Once the customer takes their own dental impressions, they send them back to NewSmile using the provided shipping label.

Next, a team of NewSmile dental professionals will use the customer’s dental impressions to create a 3D model of their teeth. They will then use this model to design custom-fit aligners. The entire process usually takes a few weeks.

Once the aligners are ready, NewSmile will ship them to the customer’s home, along with a set of instructions on how to use them. Customers will need to wear their all-day aligners for at least 22 hours each day or night aligners for 10 hours.

The only time aligners should be removed is during meals and dental hygiene routines when brushing or flossing one’s teeth. Over time, the aligners will gradually move the teeth into the desired position.

You should replace your aligners with a new set every two weeks until you finish your treatment plan. The NewSmile treatment usually takes four to 10 months, but this will vary depending on the individual and the treatment used. Some people may need to wear their aligners for a longer period if they have more complex dental issues.

Following the treatment plan, you must wear retainers to keep your teeth in place. Your first pair of retainers is free and valid for six months; any further retainers will cost an additional $149.

Offers and Pricing

NewSmile offers two types of teeth straightening treatments: the Night Aligner monthly plan and the Fast Track day plan.

The night plan includes a set of custom-fit night aligners, which are to be worn 10 hours per day, that is – all night. This plan also includes a complimentary whitening kit and a free set of retainers. The cost of this plan is $2,099.

The day plan includes a set of custom-fit clear aligners, to be worn 22 hours every day. A complimentary whitening kit and a free set of retainers are also included. This plan costs $1,899.

NewSmile also offers a monthly plan that allows customers to spread the cost of their treatment over 24 months. The monthly fee for the night plan is $91, which makes the total payment $2,199. The monthly fee for the day plan is $89 per month, the total payment amounting to $1,999.

If the NewSmile dental staff concludes that you are not a suitable match and must wear traditional braces, NewSmile will refund you fully, but you must still pay for the services you used, such as shipping and the impression kit.

Extra Features

There are a few add-ons you can purchase from NewSmile to make your treatment more comfortable and effective.

The first is a month’s supply of whitening foam that you also get with each of their plans, and if you like its effects, you can buy more from the NewSmile website. Each additional bottle will cost you $69. If you find you might need something stronger, you can try out an LED-based product like the Snow teeth whitening kit.

The second is the cleaning spray, a special solution you use to clean your aligners. This solution helps keep your aligners free of bacteria. The cost of this add-on is $45. There’s also a case for storing your aligner, which is $25.

Both day and night plans come with a NewSmile mobile app, which allows you to track your progress by taking pictures regularly. If needed, you can schedule a one-on-one call with a licenced dentist.

Product Quality

All aligners are made of BPA-free and latex-free plastic. No matter which company you pick, they are all made the same way, the only difference being the specific design. Those design choices include how the aligners are shaped and how transparent the plastic is.

The shape of the aligners dictates how noticeable they will be and how strongly they will push your teeth. If the aligners are cut straight across, they will cover your teeth and hold on to your gums. This design allows them to exert more force but also makes them more noticeable.

The NewSmile service provides aligners that are scalloped to mimic the gum line. Even though they don’t exert the same pressure as the ones that cut across, they are less noticeable, which some customers prefer.

There are also different finishes, which can make your aligners more noticeable than regular teeth. Standard teeth have a matte finish due to their porous nature, but most aligners have a glossy or satin finish. That said, you should know that NewSmile aligners come with a slightly glossy finish.

Is NewSmile Legit?

NewSmile is a teeth straightening company founded in Vancouver, B.C, in 2020 and currently operates in Canada, the United States, and the UK. NewSmile is one of the many companies that have entered the at-home teeth straightening market in recent years.

Bolstering the company’s legitimacy is the fact that NewSmile is a member of the American Teledentistry Association. Its members are licenced dentists and dental professionals who have committed themselves to advancing the field of teledentistry and to making dental care more accessible to everyone.

NewSmile Customer Support

NewSmile offers excellent customer support, which is available via live chat, phone, and email. The company also has a comprehensive FAQ section on its website that provides answers to the most common questions about the product and the ordering process.

Customer support agents are friendly and helpful, always willing to answer any questions you may have about the product or the ordering process. If you need assistance, you can call the toll-free customer support line at 1 (888) 231-7725 Monday to Saturday from 9:30 a.m. to 4:30 p.m. PST and Sunday from 10:30 a.m. to 3:30 p.m. PST.

Bottom Line

While everyone has been spending quite a bit on cosmetics, and the worldwide cosmetics market is expected to reach $582.4 billion by 2027, with NewSmile you’ll be investing in something priceless – your smile. A charming smile is one of the first things people notice about you, and it can make a lasting impression.

Your smile is also an important part of your self-confidence, so it’s essential to find a teeth straightening solution that fits your lifestyle. The NewSmile service is an excellent choice for anyone looking for an affordable and convenient at-home teeth straightening plan. The company offers a variety of payment plans to fit any budget, and NewSmile customer support is excellent.

The NewSmile at-home teeth straightening kit is an excellent way to attain the smile of your dreams without spending a fortune. It’s also a great way to avoid the hassle of scheduled appointments and time spent in the waiting room.

But don’t forget that aligners only help with crooked teeth. You still have to maintain and practice good oral hygiene. If this is something where you feel you could use some assistance, you should consider picking one of the best electric toothbrushes, which can help you further develop healthy habits.


Are aligners faster than braces?

Traditional braces take between 18 and 24 months, depending on the severity of the case. On the other hand, NewSmile treatment takes between four and 10 months to achieve the desired results.

Why aren't my teeth straight after aligners?

It’s normal for your teeth to shift slightly due to everyday wear and tear. This can also happen if you don’t wear your retainers regularly.

How much does NewSmile cost?

NewSmile provides a variety of payment options and plans, which we discussed in depth in our NewSmile review. The price of NewSmile aligners ranges from $1,899 to $2,199, depending on the plan you’ve selected.

newsmile logo

Overall Score: 8.5

Price range: $1,899-$2,199

Milica Milenkovic
We will be happy to hear your thoughts

Leave a reply